Why Physician Champions are Critical for Successful Epic Go-Lives

The worlds of technology and medicine probably couldn’t seem further apart, but with the advancements in patient care and population health management via healthcare IT, that gap is closing. What isn’t quickly closing, however, is the understanding of what it takes to implement healthcare IT and what it takes to use that technology to care for patients. Developers rarely speak clinical, and physicians rarely speak tech. This is a disparity that simply cannot be overlooked, lest your Epic...

Read More

The Importance of Progress Metrics for Epic Go-Live Support

Rolling out a new instance of Epic is a big deal. It takes a lot of resources and time to implement EHRs into large health systems, so it’s vital that the proper steps are taken to encourage utilization and support long-term adoption. Best laid plans won’t do much good, however, without real data to measure progress. Today we’re going to share the importance of both establishing and measuring progress metrics for Epic go-live. It’s not about ensuring everyone earns an “A+” on their report card,...

Read More

EHR Go-Live Support from a Distance of Six Feet

It’s safe to say that the preferred method of Epic go-live support as at-the-elbow (ATE) assistance for clinicians is not going to be common practice right now. Nevertheless, existing Epic implementation efforts will need to continue where possible, albeit in a modified manner. Given the current strain on healthcare providers and administrators as they deal with COVID-19, some hospitals may opt to delay healthcare IT initiatives, while others may find themselves needing the anticipated...

Read More

The Importance of Logistics for Epic Go-Live Support

It’s no surprise that the roster for any given Epic implementation team is largely project and technical savvy resources. While these critical team members are no doubt experts in their respective areas -- be it EHR integrations and APIs, project management, or QA -- there is a little discussed element of successful Epic go-live that simply can’t be ignored: logistics. When details matter (and they do), it’s vital that the right skillsets are tapped to ensure that roll-out happens smoothly,...

Read More