Why Physician Champions are Critical for Successful Epic Go-Lives

The worlds of technology and medicine probably couldn’t seem further apart, but with the advancements in patient care and population health management via healthcare IT, that gap is closing. What isn’t quickly closing, however, is the understanding of what it takes to implement healthcare IT and what it takes to use that technology to care for patients. Developers rarely speak clinical, and physicians rarely speak tech. This is a disparity that simply cannot be overlooked, lest your Epic...

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3 Aspects of Epic Implementation that Could be Impacted by COVID-19

It’s safe to say at this point that there is no aspect of our collective lives that has not been impacted by COVID-19. Schools are closed and work methods as we know them have drastically changed. We’re being ordered to stay in our homes by local officials and droves of people are overwhelming the healthcare system across the globe with this novel strain of the virus. No industry seems to be untouched, but healthcare is certainly taking the brunt. While those on the frontlines fight to stay...

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The Importance of Requirements Management for Epic Implementations

Despite the tech savviness of most hospital IT departments, one of the challenges that comes when implementing Epic EHR is that there may not be the right resources wearing the right hats (so to speak), to get the job done. We have met many impressive technical resources who are employed by health systems implementing Epic, but knowing how to code and set up a solid network doesn’t equate to having the full skill set to ensure success for the project. A vital aspect of success and user adoption...

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The Importance of Logistics for Epic Go-Live Support

It’s no surprise that the roster for any given Epic implementation team is largely project and technical savvy resources. While these critical team members are no doubt experts in their respective areas -- be it EHR integrations and APIs, project management, or QA -- there is a little discussed element of successful Epic go-live that simply can’t be ignored: logistics. When details matter (and they do), it’s vital that the right skillsets are tapped to ensure that roll-out happens smoothly,...

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Top 5 Most Popular Blog Posts of 2019

As 2019 comes to a close, we have compiled our top 5 most popular blog posts of 2019, in one place. We hope that you enjoyed our posts from 2019, and we look forward to sharing more content with you in 2020. Thank you for reading the 314e Healthcare IT Blog!

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Developing Engaging Content for EHR Training Materials

We’ve previously shared some tips for delivering the best Epic training in the healthcare IT space, but as the devil is in the details, we’re going to focus in on EHR training materials. There are many “out of the box” tools available on this front, usually from the EHR vendors themselves, but when it comes to encouraging adoption for Epic implementation (or any other EHR), it’s a wise move to up the ante and develop custom training materials. The idea isn’t to recycle existing content; on the...

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The Importance of Communicating Value for Successful Epic Implementations

To successfully implement Epic into hospitals and health systems, there are thousands of hours of work involved. Given the scale and level of commitment required to make Epic go-live successful and EHR adoption a reality, missing a step could result in the entire timeline and project plan sliding completely off track. Take it from us: one of the most critical steps in this process is communication. In particular, communicating VALUE and EXPECTATION to Epic end users is the difference between a...

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Setting the Stage for a Smooth Epic Implementation Starts with the PM

Project Managers are often saddled with much of the responsibility when it comes to the success or struggles of healthcare IT implementation. While it can be a tough burden to bear, it’s nevertheless fair given the important role that PMs play in implementing software like Epic EHR for hospitals. As the resource who sets the cadence, communication rhythms, timelines and overall team dynamic, Epic Project Managers are responsible for creating a clear runway for the rest of the implementation...

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How to Deliver the Best Epic Training in the Industry

There are many ways that a health system can choose to implement an EHR such as Epic. Some take the slow and steady approach, while others need fast and furious. Regardless of the pace or size of the implementation team, a critical aspect of EHR implementation is training. Skimping on the right resources and materials for delivering Epic training can make all the difference between a great Go-Live and one that fails to launch.

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EHR Implementation and Optimization Projects – Perfect Opportunities to Fix Your Processes

When you buy a new car, do you ask the dealer to make sure it has all the problems your old car had? Sadly, that’s how many healthcare networks go about implementing new EHR systems. Instead of breaking down each function to its most efficient and effective workflow elements and implementing the new system accordingly, too often implementers tweak the new software to reflect the system they’re abandoning … because "it’s what they’re comfortable with".

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